Free 2-week pilot

The chatbot
every university wishes
they had.

A purpose-built college assistant — grounded in your catalog, policies, and website. Answers in seconds, in your voice. No student private data is stored or released.

  • Grounded in your data
  • Always current
  • Lives on your domain
  • Cites every claim
Pilots withAustin Community College·Texas A&M (eval)·UT Austin (eval)
Ask Austin Community College
Powered by ClikServ · grounded answers only
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Austin Community CollegeTexas A&MUT AustinSan Jacinto CollegeHouston CCRice UniversityDallas CollegeSt. Edward'sTexas StateEl Paso CCAustin Community CollegeTexas A&MUT AustinSan Jacinto CollegeHouston CCRice UniversityDallas CollegeSt. Edward'sTexas StateEl Paso CC
Why ClikServ

Not a wrapper to 3rd party AI like ChatGPT.
A focused assistant that only knows your college.

Built around one job, done well: answering student questions from your catalog, policies, and website — adapts to the browser language, on your own domain. Nothing made up, nothing guessed.

Safety-first by default

Crisis short-circuit. PII refusal. Rate limits. Grounded answers — every time.

The bot is reviewed by your team, runs every message through a safety pipeline, and bypasses the LLM entirely on crisis keywords to surface 988 (helpline number) or your counseling center in one tap.

01Crisis checkpass
02PII filterpass
03Rate limitpass
04Grounded answerpass
Streaming, sub-200ms
0ms · median response time

Easy questions answer instantly. Hard ones stream as the model reasons.

Your documents, indexed

Add catalog PDFs, policy handbooks, advisor-only memos, even internal FAQs. We chunk them, embed them, and the bot cites the right page back to the student.

PDF · DOCX · HTML · MD
Security & compliance

Hardened against prompt injection, jailbreaks, and abuse.

  • Pinned system prompt with anti-roleplay & anti-jailbreak rules
  • Stateless retrieval — no SQL surface to inject against
  • Per-IP rate limit with token-bucket back-off
  • Your data never trains anyone's model
Hosted on your domain

The chatbot on your website, using your branding. Students never leave your site — and the conversation never leaves your data perimeter.

Built for accessibility

WCAG 2.2 AA. Focus trap. Keyboard-first. Screen-reader friendly.

Accountable, auditable, current

Every conversation is logged for your team to review. You get summaries of what your users are asking. Database is rebuilt nightly so registration dates and tuition reflect today, not two years ago.

SOC-2 path · Q4 2026
Why your users seeking answers from ChatGPT hurt your college?

Public chatbots are remarkable.
They are also often wrong about your college.

Grounded in your data

Answers only from your catalog, your policies, your current schedule, your faculty directory. When it doesn't know, it says so — and hands off to a human.

Always current

Connected to your website and event calendars. Registration windows, financial aid dates, tuition, and course offerings reflect today — not whatever was on the internet two years ago.

On your turf

The student never leaves your site, and the conversation stays as your data — not training material for someone else's model.

Accountability

You see what students are asking, where they're stuck, and where your website is failing them. Every conversation is logged, auditable, and reviewed by your team.

A general chatbot is a tourist.
Yours is staff.

How it works

From your content
to a student's answer
in four steps.

Typical pilot-to-production timeline: 30 days. No long-term contract for the pilot.

01

Ingest.

We bring in your catalog, policies, FAQs, and website content. No scraping — we work with your web team. Upload PDFs and DOCX policy handbooks straight into the index.

sources:
  - catalog.your-college.edu
  - policies/handbook.pdf
  - website://articles
  - faqs/registrar.docx
02

Configure.

Persona, scope, escalation paths, and refusal rules are set with your team. Brand voice. Out-of-scope handoffs to the right advisor. Quiet hours. All reviewable, all editable.

persona: "warm, factual, brief"
scope:   ["admissions", "aid", "registrar"]
escalate_to:
  finance: aid@your-college.edu
  crisis:  988 + counseling center
03

Pilot.

Launch on one department or audience — usually admissions or financial aid — for 60 days. We hand you a dashboard of what students actually asked and where your site sent them in circles.

pilot:
  department: admissions
  duration:   60 days
  cost:       $0
  contract:   none required
04

Expand.

Scale based on what the pilot data actually shows — never on what we promised. Typical pilot-to-production timeline: 30 days after the pilot ends.

expand:
  ↳ pilot showed 72% deflection
  ↳ add: registrar, advising
  ↳ go-live: 30 days
  ↳ contract: month-to-month
Who this is for

Community colleges where the website
grew past easy navigation.

  • 5,000+ students

    Enough volume that staff is drowning in repeats.

  • Sprawling website

    Information is there — but no one can find it.

  • Tired student services teams

    Answering the same five questions by phone for the third time today.

Not the right fit? We'll say so. We've turned down deployments where the fit was wrong — your time is better spent than on a tool that won't move the needle.

For Universities

Built with deans & IT directors,
not against them.

Every feature came from a real conversation with a real higher-ed team. No hype, no magic — just the pipeline you'd build if you had a year and the right ML hires.

Pain

Students wait 3 days for an answer their college's website already has.

−72%
ticket volume

Instant, cited answers — pulled live from your own admissions, aid, and registrar pages.

Pain

Off-the-shelf chatbots hallucinate tuition, deadlines, and program names.

0
made-up facts

Hallucination guard verifies every phone number, dollar amount, course code, and URL against retrieved chunks.

Pain

Your existing chatbot doesn't speak Spanish, Vietnamese, or Mandarin.

12+
languages

Multilingual by default. Same grounded pipeline, native language for every student.

Pain

Procurement says no SaaS for student data.

100%
on-prem ready

Run on your hardware. Ollama-compatible LLMs. SQLite, Chroma, BM25 all local. Nothing leaves the campus.

0ms
p50 first-token latency
0.0%
grounded-answer rate on 20-Q eval
0+
languages, one pipeline
0
student records leave the campus
Loved by faculty

What pilot teams keep saying.

We went from a 3-day email queue to instant, cited answers. Our staff finally got their afternoons back.
MV
Dr. Maria Velasquez
Dean of Student Services · Austin CC
Procurement was the hardest sell. On-prem with FERPA-aware logs is what got it across the line.
JP
James Park
CIO · Pacific Coast University
I have never seen a vendor ship a chatbot that actually cites the source paragraph. This is what students deserve.
AO
Prof. A. Okonkwo
Computer Science · Texas State
Our Spanish-speaking parents stopped calling the front desk at 7am. That alone justified the pilot.
LC
Lourdes Castillo
Director of Outreach · Dallas College
Three ways in

Pilot free.
Pay only when students start using it.

We price on conversations, not enrollment. A pilot that succeeds shouldn't cost more than one that fails. Full pricing is shared after we've seen your scope — too many variables to put a single number on the page.

Pilot

Free · 2 weeks

One department or audience — usually admissions or financial aid. We turn it on, you watch what students actually ask.

  • Up to 5,000 indexed pages or documents
  • Hosted demo URL we provision in 48 hours
  • Streaming chatbot on a staging subdomain
  • Weekly digest of real student questions
  • No contract, no credit card
Most popular

Campus

Most teams land here

Full rollout across your domain. Pricing scales with conversations, not enrollment — so an honest pilot doesn't punish a successful pilot.

  • Unlimited indexed pages + custom documents
  • Custom subdomain + brand theming
  • Multilingual (12+ languages)
  • Hallucination guard + nightly re-index
  • Conversation analytics dashboard
  • Priority Slack support
  • Pay-as-you-go: per conversation, not per student

Enterprise

On-prem · for procurement

Your servers, your network, your audit trail. Runs entirely on your hardware — no student data leaves the campus. We handle deployment, retraining, and ops.

  • Runs entirely on your hardware
  • FERPA-aware audit logs
  • Dedicated solutions engineer
  • SLA + SOC-2 path
  • Quarterly model upgrades
  • Annual contract

Why no number on the page? Public-sector budgets need a real quote, not a sticker. Campus pricing scales with actual usage and the LLM provider you choose (local Ollama, hosted, or your own inference endpoint). We'll send a one-page quote within 48 hours of the pilot kickoff.

FAQ

Answers we've gotten a lot.

Two weeks, on us, on one department or audience of your choosing — usually admissions or financial aid. We provision a hosted demo URL within 48 hours, you point internal users at it for two weeks, and we hand you a digest of what students actually asked. No credit card, no contract, no auto-conversion to paid. If you want to extend or expand into a 60-day production-style pilot, that's a separate conversation.

· Let's talk ·

Let students get the
right answer — instantly.

Book a 30-minute pilot conversation. We'll show you what your students are actually asking — and where your site is sending them in circles.

Honest, no-nonsense privacy: no FERPA-covered, student-identified data is stored in our model or our logs. You see every conversation. You own every word.